Plain terms
How this referral service works
Biohazard Cleanup Boca Raton does not own vans or employ cleaners. It exists to put you in touch, by phone, with an independent company that does this work in south Palm Beach County and north Broward. You should know that before you dial.
What happens when you call
- 1
You dial the number on this page
It is answered at any hour. You may first be asked for your ZIP code, so that you reach a company that works where the property is.
- 2
You talk to the cleanup company itself
From that point you are speaking with an independent business, not with this website. Say what happened in whatever words come. They hear hard things every day.
- 3
They explain what they would do
Expect questions about the room, the flooring, how long ago it happened and whether police have released the property. Then ask yours.
- 4
You decide
You can book a visit, ask them to ring back after you have spoken to family, or say no. Talking it through does not commit you to anything.
What this service is paid for
The companies that answer may pay a fee for the introduction. This service adds nothing to your bill and takes no payment from callers. Each company sets its own prices and terms.
Because the companies are independent, this service cannot vouch for a particular crew's work or promise that one is available at a given hour. The referral disclosure says this in full.
Checking the company you speak to
- Ask for the legal name of the business and write it down.
- Search for it on the Florida Department of Health's county list of trauma scene cleanup providers. Registered biomedical waste transporters show a four-digit number.
- Ask for proof of liability insurance and workers' compensation cover.
- Ask for the scope and price in writing before work starts, and what could change it.
- Ask where the waste goes and whether you will get a record of it.
If any answer leaves you uneasy, you are not obliged to go on. Thank them and hang up.
What a call cannot do
It is not an emergency service
If someone is hurt or has just been found, call 911 first. Cleanup comes after police and the medical examiner have finished.
It is not insurance advice
Neither this service nor a cleanup company can tell you what your policy covers. Your insurer or agent can.
It is not counseling
If you need to talk to someone tonight, call or text 988. It is open all day, every day.
Boca Raton and nearby
Nobody in the family has to clean this room
Wait until the officers and the medical examiner's investigator have finished. Shut the door on the room, let the air conditioning run, and pick up the phone once you feel able to talk it through.
Ready when the home is yours again
One number reaches an independent biohazard cleanup company working in south Palm Beach County. Describe the room in your own words. Hiring them is up to you.
Call (728) 500-1824Answered 24 hours a day, 7 days a week
Your call may be recorded. The referral disclosure and privacy policy explain why.